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OFG > Help Page > Billing Information
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All orders are invoiced at time of shipment. If paying by credit card, your card will be charged after your order has been shipped. Installation services are invoiced upon completion of the install and are payable after signoff of a customer acceptance form.

For billing questions or problems, please contact our Customer Service Center at 1-800-827-3168 and ask to speak to a representative in the billing department. Customer Service Center hours are 7:30 a.m. to 3:45 p.m. EST, Monday through Friday. You can also e-mail your problem or question to custserv@central.unicor.gov. Please be sure to include the UNICOR sales order number and your name and phone number in the e-mail.
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